Showing posts with label Canon Tech Support. Show all posts
Showing posts with label Canon Tech Support. Show all posts

Tuesday, 21 May 2013

How do I Scan Something on a Canon Mx700 & Email the Document to Someone?



How do I Scan Something on a Canon Mx700 & Email the Document to Someone?
The Canon Pixma MX700 is a powerful multifunction printer for the home or small business. Its features include printing, scanning, copying and faxing. With a machine this complex, it can be difficult to perform basic tasks, like emailing a scanned image

Install the Canon utilities by inserting the Setup CD-ROM into your computer and running the program called "Msetup4.exe." If you see any security warnings, allow the program to begin. Click "Easy Install" to use the default installation settings.

Place your document in the automatic feeder or on the glass. Note that if your document is not of letter, legal, or A4 size, the document feeder will not be able to handle it properly. In these cases, it is necessary to place the document on the glass.

Press the "Scan" button to open the scan menu. Use the up and down keys to select the computer to which you wish to send the scanned image, as well as the type of document you want to create. The "OK" button will save your selections. Finally, press the "Color" or "Black" button to begin the scan.

Save the image that appears on the computer you selected at the printer. Attach this image to an email message using your email client. Send the email, and your recipient will receive the scanned document.
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Thursday, 28 June 2012

How to Install a Canon PIXMA MP160 Printer


The Canon PIXMA MP160 printer is an all-in-one photo printer. This printer offers high-quality resolution that gives photos a rich, dynamic finish. Using the Canon MP160 is a user-friendly process, and so is installing it, even for relatively inexperienced computer users. 

    • 1
Open the official Canon website (see Resources). When it opens, click on the "American" demographic symbol.
    • 2
Click on the "Support and Drivers" tab on the left side of the screen. Select "Canon USA" and the screen will redirect to a popup screen. When the popup screen loads, click on the "Printer" icon. You will be prompted to locate and select your product's name and model number.
    • 3
Choose your product's name and model number by clicking on the designated drop down bar in the middle of the screen. Click on the MP160 product name and model number. Your screen will be redirected to an operating system prompt. Choose your operating system in the designated drop down menu when the next screen loads.
    • 4
Download the Canon MP160 setup application. Click on the Canon MP160 link that will be generated based on the information you provided. A file download dialog window will appear on your computer's screen. Click on the "Save" option that will be presented in this window. When the setup application download is complete, click on the "Open" action to access the Canon MP160 installation wizard.
    • 5
Agree to the Canon Manufacturer Terms of Use. This will be the first screen that will be displayed in the Canon MP160 installation wizard. Once you have read and reviewed the Canon manufacturer user license agreement, follow the prompts that will be listed in the Canon MP160 installation wizard to complete the installation process.
    • 6
Select all the default settings by simply clicking on the "Next" option that will be displayed at the bottom of the installation wizard's window.
    • 7
Click the "Finish" option to complete and conclude the installation process. The Canon MP160 portal will open automatically once the installation wizard is closed. Choose all of the recommended settings in the Canon MP160 portal. The last screen will display the option to print a test page. Click on this option to test the printer's connection and installation, and ensure that it is printing correctly.

Monday, 18 June 2012

How to Clear a Paper Jam on a Canon Inkjet Printer



For many people, maintaining a Canon Inkjet Printer in the home or office can be expensive and frustrating. There are numerous error messages and they always come at inconvenient times. Many Canon printers today have LCD monitors to help us understand problems that arise, however, many inkjet printers do not come with such monitors. Most of us do not read the Canon Inkjet Printer manuals thoroughly and have little to no idea what the blinking error light means. Paper jams are among the most common problem with Canon Inkjet Printers. Follow these instructions to learn how to clear a paper jam on a Canon Inkjet Printer:


Instructions


    • 1
Protect yourself from shock. Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.
    • 2
Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.
    • 3
Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.
    • 4
Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.
    • 5
Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.
    • 6
Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.
    • 7
Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.
    • 8
Plug the printer's power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

Thursday, 10 May 2012

How to Troubleshoot a Canon Scanner


How to Troubleshoot a Canon Scanner

There are plenty of things that can go wrong with your Canon scanner, from it not properly installing, to the computer being unable to recognize it, to spots on your scanned images. Canon makes a wide variety of scanners, both for home and office, and they all work differently, which makes generalized troubleshooting difficult. There are some Canon-specific resources, though, and one well-known troubleshooting issue that all Canon scanner users should know about

 Download the manual for the specific scanner from Canon's download library. Canon's library gives consumers access to manuals and guides for nearly every product in their line. The search system is easy to use. Search by the product type of scanner and then select the name of your specific product. This is a good resource to keep on hand for troubleshooting.

Use the Canon scanner section of FixYa (see Resources). FixYa is a popular computer site that offers troubleshooting advice on all kinds of systems and products.

Find your scanner on FixYa by first selecting the type of scanner. Canon scanner types are divided into film scanner, flatbed scanner, pass-through scanner and path-through scanner categories. Once you click on the scanner type, a list of scanners will come up. Find the model number of your scanner on the list.

Click on Troubleshooting & Support beneath the scanner name. A list of user-asked questions will appear. It is possible that your question has already been asked and answered. If not, you can click "Post a New Problem". This will allow you to enter your question and get a response from someone who knows how to fix the problem.

Deal with one of the most common Canon scanner issues. Users of many different types of Canon scanner have gotten the message "cannot communicate with scanner". Often, this error is a cable issue and can be fixed by replacing the USB cable that is connecting the scanner to the computer with a high-quality cable