Showing posts with label Canon Helpline. Show all posts
Showing posts with label Canon Helpline. Show all posts

Tuesday, 21 May 2013

software errors or installation issues in canon pixma mx7600 printer

Rebooting the computer is a good initial step to begin resolving software or installation issues. Instructions to restart the computer for Windows and Macintosh operating systems.

Windows 7
  1. Click the Start button.
  2. Click the arrow to the right of the Shutdown button .
  3. Click 'Restart' from the menu that appears.
Windows Vista
  1. Click the Start button.
  2. Click the arrow to the right of the Lock button.
  3. Click 'Restart' from the menu that appears.
Windows XP
  1. Click Start
  2. Select 'Turn Off Computer'
  3. Click 'Restart'
Windows2000/Windows98/WindowsMe
  1. Click Start
  2. Select 'Turn Off Computer'
  3. Click 'Restart'.
Mac OS 9.x
  1. Click on the Special
  2. Select 'Restart'.

Mac OS X
  1. Click on the Apple menu (Apple mark)
  2. Select 'Restart'.
Note: If system trouble prevents restarting the PC, use the power switch to turn the PC off, wait a few moments and then use the power switch to turn the PC on again. If system trouble still prevents the restart of the PC, refer to the computer's manufacturer for further assistance.

Post a Question....

Thursday, 10 May 2012

Canon MX700 Scanner & Windows 7 Problems


Canon MX700 Scanner & Windows 7 Problems

Canon released the PIXMA MX700 Office-All-In-One printer, scanner and copier in 2004, long before computer systems shipped with Windows 7. Canon does not support the MX700 with Windows 

Drivers

·         Though Canon lists the MX700 as one of the products not supported in Windows 7, the company still provides a driver and updated software for download. The same driver that worked on XP and Windows 2000 systems can function in Windows 7. Uninstall the old driver (if already installed), disconnect your printer and then install the new software.
·         In addition to updating the driver, Canon has Windows 7-versions of most of the necessary and the included software for the MX700. You should be able to overcome any problems that arise from updating the operating system on your PC by installing (or reinstalling) the Canon "Solution Menu Version 1.4.3" and "My Printer Version 2.5.0."
·          
·         Canon reports one known error for the MX700 for users who have upgraded their operating system from Windows Vista to Windows 7. After the upgrade is complete, the MX700 scanning function appears to be disabled. Canon's recommendation is to remove all printer drivers and reinstall the MP version of the driver from the company's website.

How to Troubleshoot a Canon Scanner


How to Troubleshoot a Canon Scanner

There are plenty of things that can go wrong with your Canon scanner, from it not properly installing, to the computer being unable to recognize it, to spots on your scanned images. Canon makes a wide variety of scanners, both for home and office, and they all work differently, which makes generalized troubleshooting difficult. There are some Canon-specific resources, though, and one well-known troubleshooting issue that all Canon scanner users should know about

 Download the manual for the specific scanner from Canon's download library. Canon's library gives consumers access to manuals and guides for nearly every product in their line. The search system is easy to use. Search by the product type of scanner and then select the name of your specific product. This is a good resource to keep on hand for troubleshooting.

Use the Canon scanner section of FixYa (see Resources). FixYa is a popular computer site that offers troubleshooting advice on all kinds of systems and products.

Find your scanner on FixYa by first selecting the type of scanner. Canon scanner types are divided into film scanner, flatbed scanner, pass-through scanner and path-through scanner categories. Once you click on the scanner type, a list of scanners will come up. Find the model number of your scanner on the list.

Click on Troubleshooting & Support beneath the scanner name. A list of user-asked questions will appear. It is possible that your question has already been asked and answered. If not, you can click "Post a New Problem". This will allow you to enter your question and get a response from someone who knows how to fix the problem.

Deal with one of the most common Canon scanner issues. Users of many different types of Canon scanner have gotten the message "cannot communicate with scanner". Often, this error is a cable issue and can be fixed by replacing the USB cable that is connecting the scanner to the computer with a high-quality cable