How to Troubleshoot a Canon MP530 Scanner

You may encounter a number of problems while scanning, such as a slow scan speed, poor scan quality or the scanner not scanning at all. The Canon MP530 is an all-in-one printer that prints, faxes and scans. You can troubleshoot a number of scanning problems with the MP530 yourself and get back to quality scanning

Scanner Won’t Scan

Restart the computer if it doesn’t recognize the scanner.

Insert the setup CD and install the “ScanGear MP” software in case the scanner driver is not installed.

Select “Canon MP530” as the source in the software application you are using.

Reattach the USB cable and ensure the cable is not longer than 9.8 feet if an error message appears and the “ScanGear MP" window does not open. Attach the cable to another USB port on your computer if it still doesn’t scan.

Poor Scan Quality

Click the “Advanced Mode” tab in the “ScanGear MP” window and increase the scan resolution in the “Output Settings" box if the scan is grainy.

Clean the scanner to improve the scan quality. Wipe the glass, the inner side of the document cover (the white area on the inside of the lid), the transparent sheet to the left of the glass and the inner side of the automatic document feeder to the left of the inner side of the document cover with a clean, soft cloth moistened with water. Wipe it dry with a different clean, dry cloth.

Set the original to scan with a specific function if the quality of the original is poor. On the “Advanced Mode” tab of the “ScanGear MP” box, select one of the following from the “Image Settings” area: “Reduce Dust and Scratches,” “Fading Correction” or “Grain Correction.”

Slow Scan

Click the “Advanced Mode” tab in the “ScanGear MP” box and set the output resolution to “75 dpi” to view your image on the monitor.

Set the output resolution higher for the actual scan.

Click the “Advanced Mode” tab and verify that “Reduce Dust and Scratches,” “Fading Correction” and “Descreen” in the “Image Settings” section are all set to “Off.”

Multiscan or Multicrop Function Issues

1.       Verify there is four-tenths of an inch between the edge of the glass and the original.

2.      Leave at least four-tenths of an inch between originals when you use the multiscan function.

3.      Scan 10 or fewer originals during multiscanning.

4.      Scan rectangular photos of one inch or greater.

5.      Scan each item individually if the software you use does not support multiple image scanning.

Canon MX700 Scanner & Windows 7 Problems

Canon released the PIXMA MX700 Office-All-In-One printer, scanner and copier in 2004, long before computer systems shipped with Windows 7. Canon does not support the MX700 with Windows 

Drivers

·         Though Canon lists the MX700 as one of the products not supported in Windows 7, the company still provides a driver and updated software for download. The same driver that worked on XP and Windows 2000 systems can function in Windows 7. Uninstall the old driver (if already installed), disconnect your printer and then install the new software.

Software

·         In addition to updating the driver, Canon has Windows 7-versions of most of the necessary and the included software for the MX700. You should be able to overcome any problems that arise from updating the operating system on your PC by installing (or reinstalling) the Canon "Solution Menu Version 1.4.3" and "My Printer Version 2.5.0."

·          

Upgrade from Vista

·         Canon reports one known error for the MX700 for users who have upgraded their operating system from Windows Vista to Windows 7. After the upgrade is complete, the MX700 scanning function appears to be disabled. Canon's recommendation is to remove all printer drivers and reinstall the MP version of the driver from the company's website.

How to Troubleshoot a Canon Scanner

There are plenty of things that can go wrong with your Canon scanner, from it not properly installing, to the computer being unable to recognize it, to spots on your scanned images. Canon makes a wide variety of scanners, both for home and office, and they all work differently, which makes generalized troubleshooting difficult. There are some Canon-specific resources, though, and one well-known troubleshooting issue that all Canon scanner users should know about

 Download the manual for the specific scanner from Canon's download library. Canon's library gives consumers access to manuals and guides for nearly every product in their line. The search system is easy to use. Search by the product type of scanner and then select the name of your specific product. This is a good resource to keep on hand for troubleshooting.

Use the Canon scanner section of FixYa (see Resources). FixYa is a popular computer site that offers troubleshooting advice on all kinds of systems and products.

Find your scanner on FixYa by first selecting the type of scanner. Canon scanner types are divided into film scanner, flatbed scanner, pass-through scanner and path-through scanner categories. Once you click on the scanner type, a list of scanners will come up. Find the model number of your scanner on the list.

Click on Troubleshooting & Support beneath the scanner name. A list of user-asked questions will appear. It is possible that your question has already been asked and answered. If not, you can click "Post a New Problem". This will allow you to enter your question and get a response from someone who knows how to fix the problem.

Deal with one of the most common Canon scanner issues. Users of many different types of Canon scanner have gotten the message "cannot communicate with scanner". Often, this error is a cable issue and can be fixed by replacing the USB cable that is connecting the scanner to the computer with a high-quality cable