You may
encounter a number of problems while scanning, such as a slow scan speed, poor
scan quality or the scanner not scanning at all. The Canon MP530 is an
all-in-one printer that prints, faxes and scans. You can troubleshoot a number
of scanning problems with the MP530 yourself and get back to quality scanning
Restart the computer if it doesn’t recognize the scanner.
Insert the setup CD and
install the “ScanGear MP” software in case the scanner driver is not installed.
Select “Canon MP530” as the source in the software application you are
using.
Reattach the USB
cable and ensure the cable is not longer than 9.8 feet if an error message
appears and the “ScanGear MP" window does not open. Attach the cable to
another USB port on your computer if it still doesn’t scan.
Click the “Advanced
Mode” tab in the “ScanGear MP” window and increase the scan resolution in the
“Output Settings" box if the scan is grainy.
Clean the scanner to improve the scan quality. Wipe the glass, the
inner side of the document cover (the white area on the inside of the lid), the
transparent sheet to the left of the glass and the inner side of the automatic
document feeder to the left of the inner side of the document cover with a
clean, soft cloth moistened with water. Wipe it dry with a different clean, dry
cloth.
Set the original to
scan with a specific function if the quality of the original is poor. On the
“Advanced Mode” tab of the “ScanGear MP” box, select one of the following from
the “Image Settings” area: “Reduce Dust and Scratches,” “Fading Correction” or
“Grain Correction.”
Click the “Advanced
Mode” tab in the “ScanGear MP” box and set the output resolution to “75 dpi” to
view your image on the monitor.
Set the output
resolution higher for the actual scan.
Click the “Advanced
Mode” tab and verify that “Reduce Dust and Scratches,” “Fading Correction” and
“Descreen” in the “Image Settings” section are all set to “Off.”
1. Verify there is
four-tenths of an inch between the edge of the glass and the original.
2. Leave at least
four-tenths of an inch between originals when you use the multiscan function.
3. Scan 10 or fewer
originals during multiscanning.
4. Scan rectangular photos of one inch or greater.
5. Scan each item
individually if the software you use does not support multiple image scanning.
